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May 8, 2025

Apartment handover when tenants change: checklist for owners

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A change of tenant often means stress for landlords and owners: the apartment has to be handed over, its condition checked and a protocol drawn up. Good preparation is crucial to ensure that everything runs smoothly and legally compliant. In this article, we show you what you need to pay attention to when handing over the apartment and how a property management company like GWB Hausverwaltung can take the pressure off you.

Why is the apartment handover so important?

The handover of the apartment marks the official transition between the old and new tenant. It protects both parties from later disputes about damage, deposits or missing items. With a clear handover protocol, you as the owner protect yourself legally and create transparency.

Checklist: How to ensure a smooth handover

Arrange an appointment in good time
Arrange a fixed handover date with the tenant moving out in good time.

Check your home thoroughly
Check all rooms for:

  • Cleanliness

  • Damage to walls, floors, doors, windows

  • Functionality of heating, electricity, water

Read off meter readings
Note down the current readings for:

  • Electricity

  • Water

  • Gas (if available)
    These values are important for the final bill.

Hand over keys
Count all keys handed over (apartment, cellar, letterbox, garage) and make a note of them in the log.

Create a handover protocol
The protocol should include

  • Date of handover

  • Names of all participants

  • List of all defects

  • Meter readings

  • Number of keys

  • Signatures of tenant and landlord

Take photos
Supplement the log with photos of the rooms and any damage - this provides additional security.

Avoid legal pitfalls

  • No acceptance without a protocol: Only with written confirmation do you have proof in the event of later disputes.

  • Do not pay the deposit immediately: First check whether all ancillary costs have been settled and whether repairs are necessary.

  • Document defects: Damage that goes beyond normal wear and tear should be recorded in detail.

How the property management supports

GWB Hausverwaltung takes over the complete organization and execution of the apartment handover for owners:

  • Coordination of appointments

  • Carrying out the acceptance on site

  • Creation of a legally compliant handover protocol

  • Communication with tenants on outstanding issues

  • Management of deposits and settlements

This saves you time, reduces stress and protects you from legal problems.

Conclusion: Relaxed through the change of tenant with good preparation

A careful apartment handover is the key to a fair and transparent change of tenant. With a professional property management company at your side, this process is stress-free and legally compliant.

Feel free to contact us - GWB Hausverwaltung will reliably take care of your apartment handovers and relieve you as the owner!

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